MTA service during the coronavirus pandemic

We’re here to get you where you’re going. Remember masks are required when you ride with us. Riders who refuse to wear a mask could get a $50 fine. If you need a mask, ask us for a free one.

Updated May 4, 2021

About mask requirements

Wearing a mask is the law, and it’s the right thing to do.

Enforcement officers will issue a fine as a last resort. They’ll first offer you a free mask and if you refuse, you could be issued a fine.

 

If you don’t have a mask, we’ll give you a free one. Ask at a subway station booth, or ask a LIRR or Metro-North station ambassador.

Service details

Subways and buses

  • We’re running on a regular schedule. Subway service is still suspended from 2 a.m. to 4 a.m. Monday, May 17, 24-hour subway service will resume. 
  • Front-door boarding and fare collection has resumed on local buses.
  • Most station booths are not making any Reduced-Fare MetroCard transactions.

Access-A-Ride/Paratransit

  • AAR fare collection has resumed. Customers and guests will be required to pay the full fare of $2.75, in exact change. (The fare for AAR Fair Fares customers is $1.35, also in exact change.) Personal care attendants still travel for free.
  • We are not scheduling shared rides. (You can still travel with a personal care attendant or guest.)

Metro-North Railroad

  • Off-peak fares are in effect.

Long Island Rail Road

  • Off-peak fares are in effect.

Get your COVID-19 vaccine for free in subway and train stations

Pop-up sites open daily, May 12-16

Traveling safely

What we’re doing

  • Continuing to deep-clean and disinfect stations and vehicles
  • Reminding riders about precautions to keep everyone safe, including floor decals and station announcements
  • Making hand sanitizer and masks available in stations

See our 13-point plan.

 

What you can do

  • Wear a mask. They’re required when you ride with us.
  • Social distance whenever possible.
  • Travel during less busy times if you can.
  • Use hand sanitizer, and wash your hands when you get to your destination.

Read more on traveling safely.

Our cleaning procedures

Our cleaning operation is running 24/7. We’re disinfecting trains, buses, and stations more frequently, and we’re testing new technology to help keep everyone healthy.

Cleaning technology we’re testing

  • Antimicrobial biostats
  • Ultraviolet light
  • Electrostatic sprayers
  • Innovative air filters

 

Duration 1:14

Safe Travels: 24/7 Clean

Keeping our system healthy and safe

Overnight service changes

There is no subway service between 2 a.m. and 4 a.m. You can use our enhanced bus service while the subway isn't running.

Find out more and plan a trip.

 

Make a customer service appointment

If you need help with something in person, you can book a time to come to our Customer Service Center.

More COVID-19 information

City, state, and national resources
Information for MTA contractors