Project is Part of State of Good Repair Work at Seven Stations that will Result in Better and More Efficient Service Along the 7 Line
MTA Crews are Coordinating Project Schedules to Minimize Impact to Customers
The Metropolitan Transportation Authority (MTA) today announced that state of good repair work will begin next month at the 82 St-Jackson Heights and 111 St stations on the line in Queens. This work is part of state of a good repair project at seven stations on the Flushing Line that will help bring the customer experience into the 21st century and meet the service provided by the train, resulting in better and more efficient service for all New Yorkers.
Beginning on Friday, May 12 at 11:45 p.m. through Monday, May 15 at 5 a.m. and for additional weekends during the outage, train service will operate express between Main St and 74 St. Then beginning Monday, May 15 and continuing weekdays through Fall 2023, trains will not stop at the 82 St Manhattan-bound platform. Customers travelling Manhattan-bound to 82 St can exit at 74 St and take a Flushing-bound train to 82 St. trains will also not stop at 111 St Manhattan-bound platform. Customers travelling Manhattan-bound to 111 St can exit at 103 St and take a Flushing-bound train to 111 St. Work on the Flushing-bound sides at 82 St and 111 St will begin later this year and go through Spring 2024.
Crews will be replacing stairs; eliminating uneven walking surfaces by replacing the mezzanine floor and platform; upgrading the customer experience with new windscreens, artwork and painting; upgrading and installing light fixtures and installing CCTV cameras to enhance safety.
“The train is already one the best performing lines and has some of the highest customer satisfaction in the system. This work will provide critical upgrades, security updates and customer experience improvements,” said New York City Transit President Richard Davey. “When completed, our customers will benefit from faster, cleaner, and safer service at these enhanced stations.”
“State of good repair work is crucial to keeping our system running smoothly for the millions of customers living and working along the 7 line, which boasts some of the busiest stations in our system,” said MTA Construction and Development President Jamie Torres-Springer. “Carefully coordinating project schedules to maximize productivity during track outages allows our project team to minimize inconvenience to our riders as we deliver this vital project.”
Project benefits of the line improvements include:
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Circulation and accessibility upgrades at seven of the busiest stations on the line will make it easier and safer to get around and extend the working life of these stations by 25 years.
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Full station renewals and state-of-good-repair work from 52 St to 111 St will help keep service running smoothly and safely up and down the line and improve the customer experience.
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Protection for the Steinway Tube will allow us to restore service more quickly after flood events.
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Working on multiple projects simultaneously will allow us to bring back full service more quickly than previous major renovations on the line.
The MTA is closely coordinating the schedules of these projects to maximize the efficiency of track outages and minimize the impact to customers.
Customers are encouraged to sign up for the MTA Weekender, a weekly newsletter sent every Friday to inform customers of weekend service changes throughout the transit system. Customers can sign up here.
For real-time service updates and information, customers can use the following options:
MYmta app – Customers who use the comprehensive MYmta smartphone app will see real-time travel information for all MTA services all in one place.
new.mta.info – The “Service Status” box at new.mta.info is always the definitive source for the latest status for each line.
Live Subway Map – The Live Subway Map shows the real-time position of trains, planned service changes at any given time, highlights accessible stations, and much more.
Twitter – Twitter users can follow @NYCTSubway for service updates and customer service support.
WhatsApp – Customers can chat with NYC Transit via WhatsApp. Riders can receive customer service support in their native language through the help of Google Translate.
For those who prefer to contact the MTA by telephone, information is available by dialing 511. Connecticut customers should call 877-690-5114. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach the MTA at 511.