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Keeping elevators reliable

Here's the schedule of elevator replacement and upgrade projects and planned outages

Elevators are an essential accessibility feature at more than 100 subway stations, helping thousands of customers move through our subway system every day. Safe, reliable service is our priority, including when it comes to maintaining our fleet of more than 300 elevators. 

To ensure safety and reliability, occasionally we must take elevators out of service for replacement and upgrade. While these elevator replacement projects take several months, they are a necessary improvement that results in more modern machines that provide a smoother ride and more reliable service. We will be replacing elevators at several stations in the upcoming months because they are nearing the end of their useful life. 

These projects include: 

  • Full replacement of elevator cab and associated equipment within the cab, shaft, and pit, along with any modifications to the shaft and pit needed to accommodate new equipment. Modernized parts will mean a smoother ride and more reliable service for customers
  • Replacing and modernizing all machine room equipment for better and more reliable service
  • Replacing and modernizing all CCTV and fire alarm equipment for enhanced security
  • Upgrading the LiftNet remote monitoring equipment to allow us to respond more quickly and precisely if an elevator goes out of service
     

We know that these elevator projects impact our customers, and we want to make sure you have information to plan your travels accordingly. Look for signage in stations and read on to learn more about the timeline for these projects, and remember to visit our Elevator & Escalator Status page for the real-time status of machines throughout the system. 

Schedule of Work

In progress

 

Flatbush Av/Brooklyn College   
The following elevator is out of service through January 2022:

Elevator 319 at the corner of Nostrand Ave and Flatbush Ave, serving the   platform.

Alternative accessible travel options during this outage are the Church Av  station, via the Williamsburg-bound B44 bus or the B44 SBS to Church Av. You may also transfer for free between the B44/B44 SBS and B35 lines at Church Av, and take the B35 to the  Station. For detailed alternative accessible travel options visit the Elevator & Escalator status page. Additional information is posted on signage in the station and on the MYmta app.

 

Jamaica Center – Parsons/Archer 

The following elevators are out of service until December 2021:

Elevator 412 at the corner of Archer Ave and Parsons Blvd serving the mezzanine.
Elevator 413 from the mezzanine to all platforms.

Alternative accessible travel options during these outages include nearby Sutphin Blvd – Archer Av/JFK Airport   station and several bus routes. For detailed alternative accessible travel options to and from Jamaica Center, visit the Elevator & Escalator status page. Additional information is posted on signage in the station and on the MYmta app.

 

34 St – Penn Station

The following elevator is out of service until December 2021:
Elevator 215 serving the   platform in both directions.

Alternative accessible travel options during this outage include the adjacent   platforms at Penn Station, nearby Times Square – 42 St  station, and the M7 or M20 bus routes. For detailed alternative accessible travel options to and from Penn Station, visit the Elevator & Escalator status page. Additional information is posted on signage in the station and on the MYmta app.

Once this elevator is back in service, we will begin work on the second pair of platform elevators at this station which serve the  line in both directions.

These elevator replacements are part of a bigger renovation project throughout Penn Station, which will improve accessibility across Penn Station and include an additional new elevator.

 

34 St – Herald Sq

The following elevators are out of service until November 2021:
Elevator 211 serving the downtown  platform.
Elevator 210 serving the uptown  platform.

Alternative accessible travel options during these outages include nearby 34 St Penn Station   or 47 – 50 St/Rockefeller Center or the M5, M7 or M55 bus routes. For detailed alternative accessible travel options to and from the impacted platforms at Herald Square, visit the Elevator & Escalator status page. Additional information is posted on signage in the station and on the MYmta app.

Once these elevators are back in service, we will begin work on the second pair of platform elevators at this station (uptown  platform and downtown platform). 

Upcoming

We will post alternative travel information on signage in the station, our website, and the MYmta app when the closure begins.

Roosevelt Island 

Beginning Monday, September 20, 2021, through March 2022, elevator EL403 serving the Manhattan-bound platform will be temporarily removed from service while it undergoes replacement work.

Alternative accessible travel options during this outage include 21 St-Queensbridge , Lexington Av/63 St or the Q102 bus. Additional information will be posted on signage in the station and the MYmta app.

Once this elevator is back in service, we will begin work on elevator EL404 serving the Queens-bound platform.

Sutphin Blvd – Archer Av/JFK Airport 

After completing elevator work at the Jamaica Center – Parsons/Archer Station, elevator 411 serving the  platforms in both directions will be removed from service for approximately six months.

Church Av

After completing elevator work at the Flatbush Av/Brooklyn College station, elevator 320 at the corner of Nostrand Av and Church Ave, serving the Manhattan-bound platform, will be removed from service for approximately six months.

Inwood/207 St  

Starting in late summer/early fall after completing the current elevator work at the 190 St Station, elevators 148 and 149, which serve the mezzanine and platform, will be removed from service for approximately six months.