Customer Service Phone Numbers
For all MTA services, dial 511, the New York State transit and traffic line.
To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. (New York City Transit's paratransit service, Access-A-Ride should be called directly; see below for the phone number.)
Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511.
Out-of-region and international callers, consult the menu below.
Service times are indicated. When days of the week are not specified, the service is available seven days a week.