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How to Contact the MTA

Here are a few suggestions to help you find out what you want to know about the MTA quickly and easily.

The best way to contact us

Use our online reporting system to report a problem, offer a commendation, get help, or make a suggestion. Your feedback will be submitted directly to the folks who can resolve your problem. If you want to report an emergency to the MTA, dial 911.

Other resources

FOIL Requests

If you want to request a copy of a record under the Freedom of Information Law (FOIL), you must use the FOIL Request page. Only use that page for requesting copies of records under FOIL.

Make an ADA-related Complaint or Reasonable Modification Request

Filing a Title VI Complaint

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by MTA and its Agencies, may file a Title VI complaint by completing and submitting the Agency’s Title VI Complaint Form.