How this page works
Check outages
The default settings for this page display elevators only, stations with outages only, and all (ADA and non-ADA) elevators/stations.
Some elevators and escalators in the New York City Transit system are managed and maintained by a third party, such as real estate developers. These have an X in their ID number. Since we don’t maintain these, back-in-service times for them are default estimates. We will update this page when the elevator or escalator returns to service.
Report an outage
Report an outage on our customer feedback page. Please include the date and time you found the outage, the station, and the equipment number. You can find the elevator number above elevator doors. The escalator number is on a panel by the handrail.
Long Term Outages
There are a number of long-term capital outages this year. See a schedule and learn more about how we are keeping elevators reliable.