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MetroCard Mobile Sales Bus and Vans

Updated Sep 17, 2020

Mobile Sales Vans are rolling out starting September 1 throughout the five boroughs and Westchester. Due to the coronavirus pandemic, the schedule has been modified. For everyone’s safety, you must wear a face covering and maintain a safe social distance. Until further notice, we will not be handling any cash or credit/debit card transactions. However, we will be able to transfer value from one card to another.

A white van with MTA branding has windows open along the side. Two people are leaning into the windows and conducting business.
A large bus parked along a street in Manhattan. The bus is branded with blue and gold MTA colors.

Schedules are subject to change, so check back before you visit.

Services offered at the Mobiles Sales Vans

  • Get help with a Reduced-Fare application
  • Transfer MetroCard balances (Full fare and Reduced-Fare)
  • Exchange a damaged Reduced-Fare MetroCard for a temporary replacement
  • Report a lost/stolen Reduced-Fare MetroCard
  • Ask our team about any MetroCard-related issues