Long Island Rail Road
West Hempstead
This is an accessible station with a ramp, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
Ticket machines are located inside the shelter shed on the platform. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Weekdays: 5 a.m.-Noon
- Closed weekends
Customer service
Customer service
There is no ticket office at this station.
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Long Island Rail Road Lost & Found office.
Get help
- See Long Island Rail Road timetables.
- Report a problem: Call 511 (say "Long Island Rail Road") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- LIRR Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the LIRR Care program page for more information, including how to call.