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Make a FOIL request

The Freedom of Information Law (FOIL) provides that any person has the right to request copies of specific MTA and related agency documents. If you are not requesting specific records under FOIL but have a complaint, commendation, question, or need general information, please use our customer feedback portal.

Submit a FOIL request online

The best way to submit your FOIL request is through our online portal. Please submit your request only once. We have centralized our FOIL processing and requests are handled by a single team. Do not use this portal for requesting copies of a police report. We have made a separate portal for that. 

Submit an online FOIL request.

Delays in response are possible

In light of New York State’s reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there may be delays in response to FOIL requests. Thank you for your patience during this extraordinary time.

Request a copy of a police report

Request an MTA Police Report Online

We have launched a specific online portal for requesting a copy of a police report. This is no longer part of the FOIL process. Please use the new portal rather than the FOIL request portal.

Request an MTA Police Report via Mail 

If you'd like to mail in your report request, download the below form and fill it out. The form contains the address to mail your request to. 

Request an NYPD Police Report

We can only provide reports created by the MTA Police Department. You can find out more about requesting an New York City Police Department police report at their website. 

Guides to common FOIL requests

We receive some FOIL requests fairly frequently. We’ve put together guides on what to include with those requests. Those include:

  • MetroCard® transaction history
  • Train/Bus delay letters

Submit a request by mail

We strongly urge you to submit your request online. To make a request via mail, send it to the following address:

MTA Legal Department
2 Broadway, 4th Floor
New York, NY 10004

The MTA FOIL team processes requests for all MTA agencies.